Frequently asked questions

Your booking

Do I have to make a booking or can I just turn up?

What is your cancellation policy?

What happens if someone on my table can no longer attend?

Can I add someone to my booking?

What happens if we are late to our booking?

Booking fees & service charge

Is the booking fee taken off the bill on the day?

Why is there 12.5% service charge added to the bill and do I have to pay it?

Food & drinks

Can I mix drinks at brunch?

Who do I contact for allergies/dietary requirements?

Do I have to give a pre-order or can I just order on the day?

How do I pre-order my food?

Special occasions

Can I book out a whole brunch slot for a special occasion?

Do you do anything for Birthdays?