We are strictly bookings only via our website www.lovebrunch.co.uk, we do not accept walk ins.

If you would like to cancel/transfer your reservation, we offer the option to transfer your reservation to another date. We require 72 hours’ notice to honour this request, please have a new date in mind. For bookings cancelled in less time, this will be non-transferrable and non-refundable.

If your party reduces in number, please kindly let us know ASAP as we need to alert the venue so they can reduce table size/cancel pre-ordered food. This person/s booking fee will be non-refundable and unable to be removed from your bill.

If you would like to add someone to your reservation, please book your additional tickets via our website and use the original reservation holders name so we know which reservation to add on to. If there is no availability, please contact us and we will see what we can do.

Please try to be on time to your brunch as lateness will be taken out of your drinking time as it begins at the start time of your reservation. Please try to arrive 10 mins prior to your booking, we know traffic can be a mare!

Yes, the booking fee is taken off the bill on the day for all who attend. Please note, if there is cancellations within your booking, their fee will not be taken off your bill.

Yes, the restaurant add a discretionary 12.5% service charge like most restaurants do. It is up to the customer whether or not they would like to pay this. You can asked for this to be removed from the bill if you wish and a member of staff will happily accommodate. If you wish to tip in cash to the waiter, then this is also okay.

Of course, as long as your drink is finished you can mix your drinks throughout the 1.5 hours (90 mins). Drinks are given by the bottle or jug which are given between 2/3 people to share. Please drink responsible.

For allergies/dietary please contact us if you are unsure of anything on the menu. Allergies can also be included in food orders which we pass over to the restaurant.

Pre-orders are essential for both Lokanta and North Pole. You can submit your food orders via our website. We need your food order at least a week prior to your arrival date if you have booked in advance. If you are booking last min then we need your food orders at your earliest convenience.

Please go to the main menu on our website and then click 'Submit food' under the location you are attending. You can then add all your guests food to your checkout, please ensure you use the same name as you did to make your reservation as this is how we link bookings and food orders.

OMG YES GO FOR IT! You can message us on instagram or email us info@lovebrunch.co.uk for any enquiries and we will see what we can do to ensure you have the best time - we do also have a special events page on our website.

The staff will bring out a sparkler in a cake/cocktail in your let us know its a birthday booking (subject to availability). If you would also like to bring anything, then please do so, this can include your own cake and decor. Please avoid confetti or sequins.