As you know London is being put into tier 3 as of Wednesday 16th December. We have currently switched off our BOOK NOW pages as we only want to reopen our website once we know an exact date of when we can reopen.
As it currently stands this means brunches up until the end of December/possibly January have been cancelled (once we have 100% clarification then we will reupdate our page)
On our T&C's which is encouraged for you guys to read before booking, the below bullet point is included. When making a booking our T&C's button is clicked and agreed to by the customer.
16. Covid regulations: in the event of lockdowns or change in regulations, your booking fees will be held on file and allow you to reschedule at a further date of your choice.
We also encourage you to read our COVID information before booking which also includes:
**PLEASE NOTE: if there was to ever be a future lockdown or local lockdown or change in regulations, then your booking fees will not be lost, they will be held on file and you can reschedule your booking for when lockdown is over, booking fees are non-refundable but you can reschedule**
As you can see we like to be as transparent as possible, but please do not worry as rebooking with us is super super easy and has no expiry timeframe. All you need to do is drop us a message when your ready with a new date and time and we can pop you back in our calendar ❤️
Thank you for your support & see you again soon.
STAY SAFE & WELL
lovebrunch.co.uk team x